Shipping policy

Shipping Policy – Dar-us-Salam

At Dar-us-Sallam, we are committed to delivering authentic Islamic books to our customers in a safe, timely, and reliable manner.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

We proudly offer worldwide shipping to most countries. Delivery times may vary depending on your location and local customs procedures.

Estimated Delivery Time

  • Domestic orders: 3–7 business days

  • International orders: 7–15 business days

Please note that delivery times are estimates and may vary due to courier services, weather conditions, or customs clearance.

Shipping Charges

Shipping fees are calculated at checkout based on:

  • Your delivery location

  • Package weight and size

Occasional free shipping promotions may be available on selected orders.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details (if available), so you can monitor your delivery status.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist you as quickly as possible.

Contact Us

If you have any questions about our shipping policy or your order, feel free to contact our support team through the Contact Us page.